Travel Guard®

Help Center

Here to Help

Sure, our assistance centers are state-of-the-art, but that’s simply technology. What you’ll truly appreciate are our people. They want to know you and help when you need it most. Have questions? Call us. Want to modify your policy? No problem. Need to file a claim? We make it easy. You’ll find people who love travel and love helping you travel just as much. We’re a call or click away. And never forget how much we enjoy hearing about all of your trips!


Check here for more information on Coronavirus (COVID-19) and travel insurance coverage.

Review your policy details, including terms and conditions, covered reasons, unforeseen covered events, etc.

Start a new claim, and attached required documentation, using this online tool.

View the status of a claim that has already been filed using your claim number and last name.

Need to change your policy? Modify your travel dates or destination, increase or decrease your trip cost, and more.

Submit your request for a travel insurance premium refund or voucher.

Contact Us

Have a travel emergency?

Call us at 1-715-345-0505.

For international numbers and general contact info, click on the link below.

Contact Us

About Us

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We get it, travel insurance is confusing. Check out common questions here or call us at 1-800-826-5248


Claims FAQs

Travel Tips & News

From helpful packing tips to international travel pointers and what to remember if you choose to cruise, Travel Guard's trusty travel tips will show you what you need to know before you go!

Travel Tips

Travel Destination Planners

Travel News

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Coverage available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Avenue of the Americas, 37th FL, New York, NY 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.