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Request assistance when booking and confirm it at least 48 hours before departure, as many providers require advance notice.
Accessible Travel FAQ
Travelers are entitled to assistance when using air, rail, bus or sea transport. Providers must offer support and accessible information and cannot refuse service solely due to a disability, unless it’s for safety reasons.
Check destination regulations, vaccination requirements and airline or hotel policies in advance to ensure your service animal is accommodated throughout your trip.
Yes, a travel insurance plan can help cover certain medical expenses, emergency evacuation and mobility equipment repair or replacement. A Travel Guard® travel insurance plan may provide additional support if unexpected situations affect your trip.
Review tourism board resources, accessibility guides and recent traveler reviews to better understand real-world conditions.
Ask about room layout, bathroom accessibility, door widths, available features and request photos or measurements when possible.
Show your confirmation, request a different room and document the issue. If needed, escalate the matter to management or your booking provider.
Check for accessible taxis, adapted vehicles, and accessible public transit options. Plan routes and rest stops in advance.
Review transport provider policies in advance and carry the necessary documentation. Some equipment may require prior approval.
Use tools such as noise-canceling headphones or sensory aids, plan breaks and inform staff if additional support is needed.
Carry spare batteries, chargers, small repair tools and photos of your equipment. Label items with your contact information in case repairs or replacements are needed.
Check out the restaurants in advance and contact them if needed. Carry allergy translation cards and bring safe snacks for situations where suitable food may not be available.
Identify nearby medical facilities and keep emergency contacts, insurance details and important documents easily accessible.
Yes. Accessibility laws and infrastructure differ widely, so it is important to check details for each destination before you travel.
Questions?
Call us at: 800-826-5248
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Coverage available to residents of U.S. states and the District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. Similar travel insurance coverage, offered by Travel Guard or another insurance provider, may be available through a variety of other sources, but may be subject to different terms and conditions (i.e. benefits, limits, exclusions, etc.). You may wish to compare the terms and conditions of this policy with those of your existing life, health, home and automobile insurance policies, as well as any other coverage which you may already have or is available to you, including through other insurers, as a member of an organization, or through your credit card program(s). If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance may be underwritten by American Zurich Insurance Company, a New York company (NAIC No. 40142), Zurich American Insurance Company, an Illinois company (NAIC No. 16535), each having its principal place of business at 1299 Zurich Way, Schaumburg, IL 60196, or National Union Fire Insurance Company of Pittsburgh, Pa. (NAIC No. 19445), a Pennsylvania insurance company, having its principal place of business at 1271 Avenue of the Americas, 37th FL, New York, NY 10020-1304. Please review the Plan offered to or purchased by you to confirm the underwriting insurer for your specific policy of insurance. Coverage may not be available in all states. Travel assistance services provided by Travel Guard.