Country of Residence
Our products and plans are tailored to fit your needs based on your country of residence. If you are not a US resident, please select your country of residence below to receive travel insurance plans tailored to your needs.

Not a US Resident?

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Advisor Connect
Welcome to Advisor Connect (formerly Agentlink). Log into our new user-friendly travel insurance plan booking platform. This enhanced platform has a full suite of tools designed to help our travel advisors and other Travel Guard partners quote and offer travel insurance plans to clients.

Log into Advisor Connect
Need help?
If you are having problems logging in or can’t remember your username or password, please contact our Travel Guard Tech Support at 866-729-5215; Monday - Friday 7 a.m. to 6 p.m. CDT.
Individual & Family Travel      Corporate Travel      Advisor Connect
Contact Us      800-826-5248      United States
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Voucher and Refund Form

Please fill out the form below. All fields are required. Due to unprecedented volume, please allow fifteen business days for confirmation. 

Please select Refund if your policy was purchased within the last 15 days. 

Please select Vouchers if your policy was purchased over 15 days ago. 

 

You may be eligible for a refund of your premium under the following conditions:

  • You are requesting a refund from Travel Guard within 15 days of purchasing your policy,
  • Your request for a premium refund is made prior to the departure date listed on your policy, and
  • You have not filed a claim.

If you are not eligible for a refund of your premium, you may be eligible instead for a travel insurance premium voucher for the full value of the policy purchased under the following conditions:

  • You request a voucher prior to your trip departure date,
  • You confirm that you have not incurred any travel supplier fees, penalties, or unused, non-refundable, pre-paid trip costs, and
  • You have not filed a claim.
  1. Requestor *
  2. Are you applying for a voucher or refund? *
  3. Policy Number *
  4. Trip Departure Date *
  5. First Name:*
  6. Last Name:*
  7. Email:*
  8. Reason for Cancellation:*
  9. Agent Name:*
  10. I confirm that (1) I am an agent acting at the request of the insured under the travel insurance plan, (2) the insured has requested that this travel insurance plan be cancelled, and (3) I have provided and discussed the information in this Voucher and Refund Form with the insured.
  11. For verification, Kindly enter the text as shown below*
  12. Submit
  13. hidden Date Input Field
  14. To (Hidden)
  15. From (Hidden)
  16. Subject (Hidden)
  17. Body (Hidden)
Questions?
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Copyright © 2023, Travel Guard. Non insurance services are provided by Travel Guard.
Terms of Use   |   Privacy Policy   |   Accessibility Statement   |   Our Underwriter


Coverage available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Avenue of the Americas, 37th FL, New York, NY 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.