I was supposed to be flying out of Cairo going to Frankfurt on the way back to the US from a great trip. When I got to the airport, the lobby was open and I was able to check in but the security lines were closed. I asked about when they thought I could get through security because my flight was scheduled to leave. The security guard left to talk to someone else and returned to tell me that my flight was cancelled. I had no idea what to do. I tried asking why it was cancelled and who I could talk to, but his English was limited so that got me nowhere except stranded without much information.
That's when I remembered Travel Guard. I called them and got through to a representative, let her know my situation and she handled everything. She called the airlines, found out what happened, got me on another flight at 4 a.m. and everything was settled within 20 minutes. I am so glad I got Travel Guard and am using Travel Guard again for a trip to the Philippines.
With more than 25 years of industry experience, Travel Guard is one of North America's leading travel insurance plan providers. We specialize in providing innovative travel insurance, assistance and emergency travel service plans for millions of travelers and thousands of companies throughout the world. Our industry-leading, comprehensive travel insurance plans are distributed by more than 12,000 travel companies through virtually every distribution channel in the travel industry. Our comprehensive travel insurance programs include:
Travel Guard provides 24/7-customer service with a personal touch through its World Service Center (1.800.826.4919). Through a network of assistance centers located in Asia, Europe and the Americas, we ensure the highest quality in:
Helping leisure and business travelers alike solve travel related problems and manage travel related risks,Travel Guard’s global reach, service quality and proven operational capabilities allow travelers to receive best-in-class care.
As the marketing name for Travel Guard Worldwide, Inc., and Travel Guard Group, Inc., to learn more about Travel Guard please visit www.travelguardworldwide.com and additional pages on this site www.travelguard.com.