Getting Sick in Mexico: What to Do

Learn how to handle illness while in Mexico. Discover healthcare options, travel insurance plan coverages, and steps to take if you fall ill abroad.

Every year millions of travelers fly, sail or drive to Mexico to experience everything the country has to offer. While it’s considered to be an overall safe destination to visit, you’re still at risk of getting sick if you don’t take the proper precautions. In this article, we’ll go over the common causes of sicknesses in Mexico and what you can do to avoid them.

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Six of the most common causes of sickness in Mexico (and how to avoid them)

A vacation to Mexico is a bucket list trip for a lot of travelers but it doesn’t come without some risk. Just like any new location, you’ll be exposed to things and experiences you don’t get at home. In some cases, these exposures can cause health issues that put a damper on your vacation. To help you stay healthy, let’s go over the six common causes of sickness in Mexico and ways they can be avoided.

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Tap Water

If you know someone who’s traveled to Mexico, they’ve probably mentioned not drinking the tap water, and for good reason. This is because tap water in Mexico can become contaminated after it’s been purified, which means pathogens you’re not used to, like bacteria and viruses, can cause illness. The best way to avoid waterborne illness is to drink bottled water, use bottled water for brushing your teeth and avoid opening your mouth in the shower. Finally, be cautious when dining out since you’ll likely be given filtered tap water at restaurants unless you specify otherwise.

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Undercooked Food

Another cause of stomach sickness for tourists in Mexico can be undercooked food. In general, you should avoid raw seafood, undercooked meat, runny eggs and food that has been sitting out for awhile since harmful bacteria like Salmonella, Listeria or E. Coli could form and cause nausea, vomiting, diarrhea and fever among other painful symptoms. You can avoid food poisoning by ordering meat well-done, avoid raw food like sushi and pre-peeled fruit, look at restaurant reviews in advance and always practice good hygiene when handling food.

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Bug Bites

While travelers to the beaches of Mexico often don’t need to worry about bugs, because the wind keeps insects at bay, there are other places in the country where bug bites are more common. For travelers exploring the jungles of Mexico, it’s crucial to cover up since disease like dengue fever, malaria and zika virus are spread through bug bites like mosquitos. Do your best to avoid getting bit by using bug repellant and wearing loose, long sleeves and pants, thick socks, closed toe shoes and a hat with netting.

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Animal Bites

There is a lot of exciting wildlife in Mexico but getting too close can cause health-related issues. This is because rabies can be transmitted from the bite of a dog, fox, skunk or other wild animal. To avoid infection from an animal bite, keep your distance from animals with abnormal behavior like extreme aggression, fearfulness, staggering and paralysis. Finally, the CDC recommends rabies shots for travelers to Mexico, especially younger children, seniors and auto-immune compromised adults.

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Dehydration

Mexican vacations can often equate to long hours in direct sunlight, lots of activity and, if you’re of age, a good portion of alcoholic beverages. While the day can start off fun-loving and free, dehydration can sneak up on you and seriously ruin your day. You may notice you’re feeling nauseous, dizzy, irritated and are thirstier than usual. You can avoid dehydration if you frequently drink water or Gatorade to help you rehydrate. You can also set reminders, so you don’t go too long without a hydrating refreshment.

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Sun Exposure

Direct sunlight can cause a lot of health concerns for tourists such as sun burn, heat stroke and other heat-related illnesses. Avoid overexposure to sunlight by frequently apply sunscreen at least every two hours if you’re in the water or more if your skin feels hot. Be sure to schedule time in the shade and use items like sunglasses and hats for additional coverage from the sun.

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What to do if you or your group feel sick while traveling in Mexico

Not many things ruin a vacation faster than getting sick, especially if the severity makes you unable to handle things on your own. If you find yourself in need of medical attention in Mexico, these are the steps you can take to get help.

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Alert staff

Depending on the severity of your illness, you should alert the staff at the resort so they can assist you in finding medical care and make a report if the illness is related to your stay. Some resorts may offer medical services on location and can transfer you to a specialist if required.

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Find a doctor

Depending on the severity of your illness, you have a few options in finding medical care. Larger resorts often have medical staff to treat common sicknesses like dehydration, sun burns and nauseous stomachs. If more extensive care is needed, you’ll want to find a healthcare facility to be seen at. Travel Guard’s specially trained medical assistance representatives can help you with finding appropriate medical care and locating an English-speaking doctor or assisting with translation if necessary.

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Follow doctor’s orders

After you’ve seen a doctor and been evaluated, be sure and follow doctor’s orders when it comes to recovering. It can be hard to take it easy while on vacation, but a day or two of rest could make all the difference.

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Save your paperwork

If you purchased a travel insurance plan before your trip, you’ll be able to file a claim for certain emergency medical expenses that you’ve incurred. Keep copies of receipts, invoices and medical reports. And, if you miss prepaid nonrefundable excursions because of being sick, you can include those in your claim when you file.

How to claim under a travel insurance plan if sickness disrupts your trip 

With Travel Guard, it’s easy to file a claim since you can do it right online. To successfully file a claim, you should prepare the following documentation:

  • Policy number
  • Proof of travel
  • Record of medical treatment
  • Incident report
  • Copies of bills, receipts, invoices and relevant bank statements

There may be additional documents required based on your specific claim. You can start the process of filing a claim online with our claims portal or you can call us directly if you have specific questions.  

Useful emergency numbers for Mexico

Before you head off to Mexico, make note of these important contacts that are useful in case of an emergency.

National Emergency Number in Mexico:

 9-1-1

Travel Guard’s 24/7 Emergency Travel Assistance:

 715-345-0505

A vacation to Mexico gives you the opportunity to create unforgettable memories. To help keep your vacation on track, don’t forget to pack a travel insurance plan from Travel Guard. With coverage for your trip, you’ll have coverages like Emergency Medical Expense Coverage which is essential if you were to get sick on vacation, especially since your U.S. healthcare plan may not provide international coverage. Plus, you’ll have access to our 24/7 emergency services team who can help with translation assistance and healthcare facility location.

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