What is a Policy of Insurance?

When you're looking at travel insurance policies, it's important to understand what you are purchasing. The best way to do this is to read over the policy of insurance.

Every travel insurance plan has its own policy of insurance based on the product you are purchasing and the state you live in.

The policy of insurance lays out all the policy details you need to know and is the guide for what is covered and not covered under your policy. Because of all the information included, this document can get pretty long, so knowing what to read first and where to look can really help.

Important Parts of a Policy of Insurance


Schedule of Benefits

This section will list out the base policy benefits on your policy as well as the maximum amount of coverage available for each benefit. This is a great place to start when looking at a policy because it will tell you at a glance if the policy may have the coverage you are looking for.



Effective and Termination Dates

The start and end dates of your coverage are outlined in this section. Different types of coverage will have different start dates.

For example, trip cancellation (a pre-departure benefit) will typically go into effect the day after you purchase your policy, while rental vehicle damage coverage (a post-departure benefit) coverage starts when you take possession of the rental vehicle.



Ever wonder what exactly is meant by pre-departure benefits, departure date, initial trip deposit, or even family member? The definition section of the policy of insurance outlines the meaning of these terms (and more) according to what they mean in relation to your travel insurance policy.

When you're reading the policy of insurance for a Travel Guard policy, words that are capitalized, bolded or italicized are terms that have specific definitions within the definition section.

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This is the section of the policy of insurance you're probably most interested in. Most likely your main question is: what am I covered for? This section gives more insight to the base policy benefits. It lets you know what each benefit means, what you can claim for under that benefits, if there are any time frames you should be aware of and what events or losses we cover.



Also, it's important that you know what is not covered, as well. The general exclusions section will list the types of losses that are not covered under the policy. General exclusions are exclusions that pertain to all the benefits on the policy. If there are specific exclusions that only apply to one type of benefit, you would find those within that benefits section as well.


Payment of Claims

This section of your policy of insurance can be really helpful. If you need to file a claim with us, this section details what documentation is required. It will also tell you how and where to submit your documentation.

You'll receive a policy of insurance when you purchase a travel insurance plan, but if you'd like to review it beforehand, you can access our full library of documents. Make sure you're looking at the policy of insurance for the product you are interested in and the state you reside in.

It's important to read through and understand your policy of insurance and other documents before you travel. If you have questions at any step along the way, we're here to help you sort it through. Our call center representatives are happy to help answer any questions you have!


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Coverage available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Avenue of the Americas, 37th FL, New York, NY 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.