My wife and I had planned a ten-day trip to Costa Rica over the New Year. After we boarded the flight there was an announcement that there was a "mechanical problem" - nothing to do with the weather. We were assured it would be fixed within "minutes," but after 2 hours there had been no update. The problem was, we had already missed the next flight, even before leaving the ground!
Of course, by that time we had missed our first night in Costa Rica and all the activities for that first day, none of which could be refunded. So Travel Guard stepped in once we got home and quickly and efficiently reimbursed us for the pre-paid and non-refundable portions of that first missed day of our trip. Thanks for that.
With more than 25 years of industry experience, Travel Guard is one of North America's leading travel insurance plan providers. We specialize in providing innovative travel insurance, assistance and emergency travel service plans for millions of travelers and thousands of companies throughout the world. Our industry-leading, comprehensive travel insurance plans are distributed by more than 12,000 travel companies through virtually every distribution channel in the travel industry. Our comprehensive travel insurance programs include:
Travel Guard provides 24/7-customer service with a personal touch through its World Service Center (1.800.826.4919). Through a network of assistance centers located in Asia, Europe and the Americas, we ensure the highest quality in:
Helping leisure and business travelers alike solve travel related problems and manage travel related risks,Travel Guard’s global reach, service quality and proven operational capabilities allow travelers to receive best-in-class care.
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