Country of Residence
Our products and plans are tailored to fit your needs based on your country of residence. If you are not a US resident, please select your country of residence below to receive travel insurance plans tailored to your needs.

Not a US Resident?

  • Country Flag Canada
  • Country Flag Hong Kong
  • Country Flag Ireland
  • Country Flag Israel
  • Country Flag Italia
  • Country Flag Japan
  • Country Flag Malaysia
  • Country Flag Norge
  • Country Flag Singapore
  • Country Flag South Africa
  • Country Flag Suomi
  • Country Flag Thailand
  • Country Flag UAE


Advisor Connect
Welcome to Advisor Connect (formerly Agentlink). Log into our new user-friendly travel insurance plan booking platform. This enhanced platform has a full suite of tools designed to help our travel advisors and other Travel Guard partners quote and offer travel insurance plans to clients.

Log into Advisor Connect
Need help?
If you are having problems logging in or can’t remember your username or password, please contact our Travel Guard Tech Support at 866-729-5215; Monday - Friday 7 a.m. to 6 p.m. CDT.
DO NOT SELL OR SHARE MY PERSONAL INFORMATION

The California Consumer Privacy Act gives California residents the right to opt-out of the sale or sharing of their personal information. A “sale” is the exchange of personal information for payment or other valuable consideration and includes certain advertising and analytics practices. “Sharing” means the disclosure of personal information for behavioral advertising purposes, where the information used to serve ads is collected across different online services.

Opt-out from the sale or sharing of your personal information.

Your request to opt out will be specific to the browser from which you submit your request, and you will need to submit another request from any other browser you use to access our website. Additionally, if you clear cookies from your browser after submitting an opt-out request, you will clear the cookie that we use to honor your request. For this reason, you will have to submit a new opt-out request.

For information about our privacy practices, please review our Privacy Policy.

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Advisor Connect
Help Center      Contact Us      800-826-5248      United States
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Travel Insurance Plan Cancellation Request Form

Please fill out the form below. All fields are required. You should expect to receive an email response within 5-7 business days. 

*If you are looking for a reimbursement of trip cost losses, and not a cancellation of the Travel Guard plan, we recommend you Click here and follow the online process or visit the website https://www.travelguard.com/help-center/claims. Please be advised that we cannot pre-approve or pre-deny a claim.

Please select Refund if your travel insurance plan was purchased within the last 15 days. 

Note: NY, KS, and SC residents may eligible for a refund after the fifteen day period.  Please contact 1-800-826-5248 for further details

Please select Voucher if your travel insurance plan was purchased over 15 days ago. 

 

You may be eligible for a refund of your premium if all of the following conditions are met:

  • You are requesting a refund from Travel Guard within 15 days of purchasing your travel insurance policy,
  • Note: NY, KS, and SC residents may eligible for a refund after the fifteen day period.  Please contact 1-800-826-5248 for further details
  • Your request for a premium refund is made prior to the departure date listed on your travel insurance policy, and
  • You have not filed a claim.

If you are not eligible for a refund of your premium, we may as a courtesy and accommodation issue you a travel insurance premium credit voucher for the full value of the travel insurance plan purchased under the following conditions:

  • You request a voucher prior to your trip departure date,
  • You confirm that you have not incurred any travel supplier fees, penalties, or unused, non-refundable, pre-paid trip costs, and
  • You have not filed a claim.
  1. Requestor *
  2. Are you applying for a voucher or refund? *
  3. Have you incurred any travel supplier fees, penalties, or had any losses of non-refundable, pre-paid trip cost? *
  4. Policy Number *
  5. Trip Departure Date *
  6. First Name:*
  7. Last Name:*
  8. Email:*
  9. Reason for Cancellation:*
  10. Agent Name:*
  11. I confirm that (1) I am an agent acting at the request of the insured under the travel insurance plan, (2) the insured has requested that this travel insurance plan be cancelled, and (3) I have provided and discussed the information in this Voucher and Refund Form with the insured.
  12. For verification, Kindly enter the text as shown below*
  13. Submit
  14. hidden Date Input Field
  15. To (Hidden)
  16. From (Hidden)
  17. Subject (Hidden)
  18. Body (Hidden)
Questions?
Call us at: 800-826-5248

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Coverage available to U.S. residents of the U.S. states and District of Columbia only. This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc. (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 1271 Avenue of the Americas, 37th FL, New York, NY 10020-1304. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.