• Department of Transportation strengthens flier protections


    Frequent fliers have some good news coming their way, as the Department of Transportation has stepped in to regulate some airline practices, strengthening consumer's rights when they take to the skies.

    Baggage fees, a long-time complaint of flyers, are subject to the new rules. Airlines now must directly notify customers of any increases in luggage fees. In addition, they are forced to disclose to passengers if they will be required to pay for checking up to two bags. If bags are mishandled or lost, the customer is now entitled to reimbursement.

    Airlines are also now prohibited from increasing the price of a ticket after purchase, and customers now have a 24-hour grace period to cancel their reservations free of charge after purchase. The rule also looks to put an end to deceptive advertising, noting that airlines must display the full fare in addition to any fees.

    Within the airport, airlines must now notify passengers of any flight delays. Passengers who are forcibly bumped from flights are entitled to higher compensation. Finally, airlines that keep passengers waiting on the tarmac for over three hours are subject to heavy fines.

    All these rules combined should make traveling less stressful and give consumers more protection against questionable airlines.
Call us at 1.800.826.4919

Non insurance services are provided by Travel Guard. 
This plan provides insurance coverage that only applies during the covered trip.
You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 15th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.