• Has a client of yours ever needed emergency medical assistance while on a trip?

  • Each year Travel Guard conducts an agent satisfaction survey. Here are some of our findings from 2009 from the over 1,000 agents who responded:

    • 99% said Travel Guard's products offer a good value for the money
    • 90% of Travel Guard agents said that Travel Guard products are "very competitive" or "competitive"
    • 93% rated the service they receive from Travel Guard as "excellent" or "very good"
    • 97% would recommend Travel Guard
    • 94% said that Travel Guard compensates them fairly

    Beyond these measures of satisfaction, though, we believe that what sets Travel Guard apart from other companies is the quality of service we provide. Our employees are committed to providing you and your clients an exceptional service experience. That service begins with the sales professionals who support your efforts. Here are some recent comments we’ve received:

    “I just wanted to tell you how much I appreciate my rep, Alex. Over the last couple of months, I have had several unusual circumstances with some Travel Guard policies and have called Alex for assistance/advice. He is always very helpful, professional and beyond willing to help. I have told him several times how much I appreciate him, but I wanted you to know, too. This type of relationship and assistance is the main reason I sell ONLY Travel Guard.”

    Our sales rep is great. Mark calls all the time with information.”

    “We have been blessed with an extraordinary rep in the travel industry-- Rich. His attention to detail and customer service is by far the best we have experienced with all of our vendors and suppliers in the 20+ years we have been in the travel industry. He goes above and beyond the call of duty with cheerfulness and efficiency every time!”

    “Our rep, Barb V., is excellent and has been extremely helpful in clarifying the details of plans, with special arrangements, etc.”

    “Your customer service is unmatchable and every sales rep we have had has been top quality.”

    “I’m very pleased with my working relationship with Travel Guard. We have had an excellent experience selling Travel Guard and any time we have had client issues, we have been able to resolve it quickly and to everyone’s satisfaction.”

    Selling Travel Guard is the easiest thing I do! Thanks!”

Questions?Call us at 800-826-1300
Non insurance services are provided by Travel Guard. 
This plan provides insurance coverage that only applies during the covered trip.
You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 15th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.