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  • We are in business to help you succeed. Dedicated support and training ensure you get what you need; we monitor your program’s performance, market conditions and your competition. The industry’s largest sales team is in the business of helping you succeed.

  • Choose a region below to meet your sales team:


    Pacific West Sales Team | Alaska, California, Hawaii, Idaho, Montana, Oregon, Washington, Wyoming

    Suzanne has been with Travel Guard since 2005, and having worked closely with a variety of business units across the company, offers our agent partners a range of diverse travel insurance experiences. Travel professionals trust Suzanne for her outstanding service and a focus on growing agency partnerships, you can find Suzanne ready and available with all the answers you need to make travel insurance easy. Prior to joining Travel Guard, she earned a degree in International Studies and has worked for SBC Global, Inc. and Johns Hopkins University. In her free time, Suzanne enjoys spending time in the north woods of Wisconsin. Suzanne is located at Travel Guard’s headquarters in Stevens Point, WI.

    Jodi joined the company in early 2017 and brings with her an enthusiasm to work with our travel partners to foster and grow their businesses and Travel Guard sales. Jodi attended Michigan State University and began her travel career at a local travel agency. Over the next several years she continued to work in the travel industry with Club Med, Windstar Sail Cruises, Norwegian Cruise Line and Star Clippers. Jodi is located in Southern California.

    Lee joined Travel Guard originally in 2008, and worked in various sales divisions, gaining a broad view of the travel insurance industry. She currently supports our Pacific West agency partnerships by providing knowledgeable consultative support, training and service. Lee is located at Travel Guard’s headquarters in Stevens Point, WI.

    Judy joined Travel Guard in 2018 and brings with her an extensive and diverse management background in the travel industry which will help her to develop and cultivate our travel partner relationships. She began her career as a leisure travel agent and went on to management positions throughout the United States with Hertz, Maritz Travel, Carey International, Dav El, Dollar Thrifty Automotive Group, Air New Zealand, and ATG Travel. Judy is located in Southern California.

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    Southwest Sales Team | Arizona, Colorado, Louisiana, Mississippi, Nevada, New Mexico, Oklahoma, Texas, Utah

    Susan joined the company in 1991, so she has had the unique opportunity of watching the tremendous growth of the company over the years. Susan is an experienced sales professional with extensive knowledge of travel insurance sales, marketing and customer service, and she never waivers when it comes to helping agents and their clients. Susan is located at our headquarters in Stevens Point, WI.

    Lorne has been with the company since 2008. He began in the Licensing department before becoming a member of the Retail Sales team. Lorne enjoys spending time with his family along with many other activities. He values the travel agents he works hand-in-hand with and is dedicated to building their business. Lorne is located at our headquarters in Stevens Point, WI.

    Tina joined the company in 1999. She previously worked in sales management positions for National Car Rental, American Airlines, and Flying Tiger Airlines. She holds a B.S. in Business from Boston University, and is extremely active in the travel industry. Tina is a Certified Travel Advisor and is a member of APTA, ASTA, PROST, and SKAL. As your in-person sales trainer, Tina looks forward to getting to know you and providing the right solutions to your business needs. She regularly visits Arizona, Utah, Nevada, New Mexico, and Colorado accounts. Tina is located in Denver, CO.

    Marie joined the company in 2015. She has nearly 30 years’ experience in the travel industry. She began her career in travel on the travel agency side and was one of the first agents to earn an MCC ranking. She moved on to work for US Airways as a Sales Manager and then to Trafalgar Tours. Most recently she worked for Windstar Cruises as a Regional Sales Manager covering the Central U.S. Marie is located in The Woodlands, TX (north of Houston).

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    Mid America Sales Team | Arkansas, Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Ohio, Nebraska, North Dakota, South Dakota, Wisconsin

    Rich has been a member of the sales team since 2006. He brings with him a depth of travel insurance experience — possessing years of sales and customer service knowledge. Rich previously worked in the World Service Center as a customer service representative and as a manager of training and quality assurance. Rich is located at our headquarters in Stevens Point, WI.

    Roy joined the company in 1990. In 2010, he joined the Retail Sales team. Roy moved to the United States in 1989 from England after spending fifteen years in the travel industry there, and he brings with him a wealth of travel experience along with solid insurance product knowledge. Roy is located at our headquarters in Stevens Point, WI.

    Kelly joined the company in 2012. Previously she worked as a district manager for an all-inclusive resort. Kelly also has worked as a destination manager for a tour operator and was based out of the Caribbean for 12 years. She is a seasoned advocate for travel insurance, as she has seen firsthand how client situations can quickly escalate to the need for insurance. Kelly is located in Wisconsin.

    Stephanie is our newest Director of Sales to join the Mid-America team. She has 21 years of experience in the travel industry working for both Tour Operators and hotels. Stephanie brings with her the experience that allows her to relate well with our industry partners. Stephanie is located in MI.

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    Northeast Sales Team | Connecticut, Delaware, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont

    John joined the company in 2013. Previously he was the New England Regional Sales Manager for Travel Industry and Partnership Sales at The Hertz Corporation. John has an MBA from the University of Massachusetts. John is located in Merrimac, MA.

    Rick, our newest Field Sales rep to join our Northeast Team, is not new to the travel industry. With over 30+ years of experience, he is a true tourism industry professional. Rick started his career with Iceland Air, and then went on to become Regional Sales Manager for Auto Europe and Celtic Tours. Rick’s passion for anything travel is what he will share with our partners. He is located in Manasquan, NJ.

    Tonie started with AIG Travel in 2013 as an emergency travel coordinator; she then worked as an underwriting assistant before becoming a member of the Field Sales Team. Tonie brings a variety of travel experience to the table and has a rich history of providing exceptional customer service to our clients. She is a graduate of the University of Wisconsin Stevens Point and is located at our headquarters in Stevens Point, WI.

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    Southeast Sales Team | Alabama, District of Columbia, Georgia, Florida, Maryland, North Carolina, South Carolina, Tennessee, Virginia, West Virginia

    Jerry brings 20 years of experience in the insurance and travel industries to help agency partners maximize their insurance sales. Before joining Travel Guard in 2003, Jerry was a successful travel agent, an experience that allows him to relate well to our industry partners. Jerry is a graduate of the University of Wisconsin-Stevens Point and is located at our headquarters in Stevens Point, WI.

    Nancy brings over 30 years of experience in the insurance industry. She started with the company in 1999 and has assisted our specialty sales accounts on a daily basis with account activation, licensing coordination and unique account requests. Her wealth of insurance knowledge and expertise includes working as a Special Risk Account Executive for an insurance agency as well as an Account Executive for a nationwide property/casualty mutual insurance company. She is a fully-licensed Life, Accident/Health, and Property/Casualty insurance agent. In early 2017, Nancy joined Field Sales, where her sales experience will benefit the needs of our travel partners.

    Jim joined the company in 2005. Jim’s background includes extensive travel industry experience, including National Sales Director for Universal Studios; Vice President/General Manager for Universal Studios Vacations; and the Director of Leisure Sales & Marketing for US Airways. Jim has a BBA from the University of Georgia and has earned his CTC designation. Jim is located in Arlington, VA.

    Denise started her career as a travel agent in New York. Over the next 20+ years she developed an extensive network and travel industry experience as a BDM for a major airline, an all-inclusive chain of resorts in the Caribbean, an Italian cruise line and more! Most recently she was a Foundation coach for a home-based travel agent franchise travel company. Denise is located in Fort Lauderdale, FL.

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    Tina has over 20 years of experience in the insurance and travel industries to help agency partners maximize their insurance sales. Joining Travel Guard in 1993, Tina has worked in our Business Client Services and Property Management divisions. This experience allows her to relate well to our industry partners. Tina is located at our headquarters in Stevens Point, Wisconsin.

    Cody joined the company in 2012 as a team member in the Canada WSC. He brings an extensive history of providing exceptional customer service to travel agents and customers in Canada and the United States. In his previous role, he assisted agents with pre- and post-sale inquiries; additionally, his customer-centric focus and passion for sales also brought on leadership opportunities. Cody is located at our headquarters in Stevens Point, WI.

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