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HOUSTON – July 25, 2017 – AIG Travel is pioneering a new approach to product development that will allow travel agents and other distribution partners the flexibility to offer truly customized travel insurance packages.
AIG Travel has moved beyond the traditional "one-size-fits-all" product approach to offer partners the ability to request packages from an array of separate individual product components. "We understand that consumers want a more personalized travel experience, which is why we have worked tirelessly to get to this point where we will be able to offer agents more options to provide a better-targeted spectrum of products – and ultimately a better experience for travelers" said Jeff Rutledge, CEO, AIG Travel.
This approach, whereby numerous benefits, such as trip cancelation or security evacuation, will be available on an individual basis (including the many possible variables of coverage and limits), provides agents with an array of components to use to request packages to respond to specific customer demand and demographics, instead of the former "handful" of packages approach. It opens the door for innovative product development and expands the menu of benefits available to clients, bringing an unprecedented level of flexibility and ability to tailor segmented insurance plans for each agency's unique customer profile.
The new products, filed by AIG Travel affiliate National Union Fire Insurance Company of Pittsburgh, Pa. ("AIG"), have been approved in 31 states. "We're thrilled that, in many states, we can now offer this new universe of options alongside our existing Travel Guard® policies – Silver, Gold and Platinum – which will remain available to customers who prefer that approach," Rutledge said. "With such a wide range of product choices, our industry partners can still request as many or as few products to offer, based on each agency's individual customer base. We hope that the number of states where this approach is available will expand as we continue to pursue product filings."
Alongside this new package-building paradigm, AIG is also innovating on the individual benefit level with cutting-edge, targeted options. Some of the new benefits, available in many states, include:
AIG has also conducted extensive work to expand coverage benefits for the following products:
For more information on this new approach or the new coverages, agents are encouraged to contact their AIG Travel sales representative. With the suite of coverages growing, more and more information will be updated via AIG Travel's ezTIPS™ booking software, allowing for automated selling capability.
About AIG Travel and Travel Guard®
AIG Travel, Inc., a member of American International Group, Inc., is a worldwide leader in travel insurance solutions and assistance. Travel Guard® is the marketing name for its portfolio of travel insurance solutions and travel-related services, including assistance and security services, marketed to both leisure and business travelers around the globe. Services are provided through a network of wholly owned service centers located in Asia, Europe and the Americas. For additional information, please visit our websites at www.aig.com/travel and www.travelguard.com.
Products or services may not be available in all countries or states, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. In the United States, Travel Guard insurance products are offered through licensed insurance producers, including Travel Guard Group, Inc., and underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company with its principal place of business at 175 Water Street, New York, NY 10038, that is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445.
American International Group, Inc. (AIG) is a leading global insurance organization serving customers in more than 100 countries and jurisdictions. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig |Twitter: @AIG_LatestNews| LinkedIn: http://www.linkedin.com/company/aig
AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.