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  • AIG Property Casualty
    U.S. Privacy and Data Security Notice

    About This Notice

    This Privacy and Data Security Notice applies only to your Personal Information (see definition below) obtained by one of the property-casualty insurance company subsidiaries or affiliates of American International Group, Inc. listed at the end of this notice (collectively, the "AIG Companies" or "we") in connection with the products or services one of those companies provided primarily for your personal, family, or household purposes in connection with which you are receiving this notice.

    The AIG Companies have established practices, procedures and system protections that are designed to help protect the privacy and security of Personal Information that we collect in the course of conducting our business.  This notice outlines how we collect, handle, and disclose Personal Information about you.

    The term "Personal Information," as used in this Privacy and Data Security Notice, means information that identifies you personally.  Examples of Personal Information include, but are not limited to, a first and last name, a home or other physical address, an email address, a financial account or credit card number, a driver's license number, and information on your physical condition or health status.

    I. Information Privacy

    We may collect Personal Information from applications, enrollment forms, in claims processing, or in your other interactions with us and with our Affiliates.  We may also collect Personal Information from credit reporting agencies and other third parties in connection with the sale of our products to you.

    We will collect Personal Information only in accordance with applicable laws or regulations, whether we collect it in response to your request for a product or service from us or otherwise.

    Information Sharing

    We may share your Personal Information with Affiliates and Non-Affiliates as described below.

    With our Affiliates:

    Our Affiliates may include other insurance companies, insurance holding companies, insurance agents and agencies, claims administrators, marketing companies, e-commerce service providers, and companies providing administrative services.

    We may share your Personal Information, including Personal Information of a health nature, with our Affiliates that assist us in servicing your insurance policies.  Examples are administration (billing and collections), risk management, underwriting, and claims handling.  We may also share your Personal Information with our Affiliates for the purpose of detecting and preventing fraud, as directed or authorized by you, or as otherwise permitted or required by law.

    With Non-Affiliates:

    We may share your Personal Information, including Personal Information of a health nature, with Non-Affiliates that assist us in servicing your insurance policies.  Examples are administration (billing and collections), risk management, underwriting, and claims handling.  We may also share your Personal Information with Non-Affiliates for the purpose of detecting and preventing fraud, as directed or authorized by you, or as otherwise permitted or required by law.

    We may also enter into joint marketing agreements with Non-Affiliates to share your non-health Personal Information as permitted by law.  These Non-Affiliates may include providers of financial products or services such as insurance companies, financial institutions, and securities firms.

    Because we do not share Personal Information with either Affiliates or Non-Affiliates in any other way, there is no need for an opt-out process in our privacy procedures.

    For California and Vermont Residents: If it becomes necessary to share your Personal Information with Non-Affiliates other than as specifically allowed by law, we will not do so without first obtaining your permission.

    II. Data Security

    To help prevent unwarranted disclosure of your Personal Information and secure it from theft, we utilize secure computer networks.  Access is restricted to those persons who have a business need to use your Personal Information to provide products or services to you.  We also maintain physical, electronic, and procedural safeguards designed to protect your Personal Information in compliance with federal and state privacy and information security laws.  Non-Affiliates that assist us in servicing insurance policies or who enter into joint marketing agreements with us are required to take measures to maintain the security of your Personal Information in compliance with federal and state privacy and information security laws.

    III. Maintaining Personal Information

    We also maintain procedures to ensure that the Personal Information we collect is accurate, up-to-date, and as complete as possible.  If you believe the information we have about you in our records or files is incomplete or inaccurate, you may request that we make additions or corrections, or if it is feasible, that we delete this information from our files.  You may make this request in writing to (include your name, address and policy number):

    Chief Privacy Officer
    AIG Property Casualty
    180 Maiden Lane, 40th FloorNew York, NY 10038
    Fax: 212 458-7081
    E-Mail: CIPrivacy@aig.com
     

    Special Notice: You can obtain access to any non-public Personal Information we have about you if you properly identify yourself and submit a written request to the address above describing the information you want to review.  We will also tell you the identity, if recorded, of persons to whom we have disclosed your non-public Personal Information within the preceding two years. 

    You may request that we correct, amend or delete information about you.  If we do so, we will notify organizations that provided us with that information and, at your request, persons who received that information from us within the preceding two years.  If we cannot grant your request to correct, amend or delete the information, you may give us a written statement of the reasons you disagree, which we will place in your file and give to the same parties who would have been notified of the requested change. 

    Our Customers Can Depend on Us

    We are committed to maintaining our trusted relationship with our Customers.  We consider it our privilege to serve our Customers' insurance and financial needs and we value the trust they have placed in us.  Our Customers' privacy is a top priority.  We will continue to monitor our practices in order to protect that privacy and will comply with state privacy laws that require more restrictive practices than those set out in this notice.

    Important Information Concerning the Applicability and Future Changes to this Privacy and Data Security Notice

    We may change this Privacy and Data Security Notice from time to time, and if particular changes are required by law to be communicated to you, we will do so.

    The AIG Companies include: American Home Assurance Company; Chartis Casualty Company; Chartis Property Casualty Company; Chartis Specialty Insurance Company; Commerce and Industry Insurance Company; Granite State Insurance Company; Illinois National Insurance Co.; Lexington Insurance Company; National Union Fire Insurance Company of Pittsburgh, Pa.; National Union Fire Insurance Company of Vermont; New Hampshire Insurance Company; The Insurance Company of the State of Pennsylvania; American International Life Assurance Company of New York; and American General Life Insurance Company of Delaware.

    Revision Date: 01/2013

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