Wild China

Experience
China Differently

 

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    Q. What is the cost of the insurance?

    A. The insurance premium is based upon your trip cost. For details regarding the cost, please contact WildChina directly.

    Q. How do I purchase the insurance?

    A. Once you’ve decided which plan to buy, please contact your WildChina consultant directly so that he / she can include the cost on your trip deposit invoice. Your payment will be made to WildChina.

    Q. What is the pre-existing condition waiver and how can I qualify?

    A. If insurance is purchased within 24 hours of initial trip payment for the Travel Protection Plan or within 15 days of deposit for the Student Travel Protection Plan, the Pre-Existing Medical Condition Exclusion will be waived. This is applicable to all coverages contained in the plan. You must be medically able to travel when you pay your plan cost. In the event a claim is filed, the injury or illness must be substantiated to our Claims Department.

    Q. Does everyone need to purchase the insurance?

    A. Our plan is on a per person basis. Each person only needs to cover their own trip arrangements.

    Q. What does this plan cover for cancellation?

    A. The plan covers if you have an unforeseen sickness, injury or death of yourself, a family member or a traveling companion. The plan also covers for inclement weather, unforeseen labor strikes affecting public transportation, and unforeseen traffic accidents while en-route to department. A detailed list of covered reasons are listed in the Description of Coverage.

    Q. What happens if someone not traveling becomes ill or passes away? Is this covered?

    A. An illness or death of a family member not traveling with you would be covered, however, the same pre-existing clause would apply. The definition of a family member is included in the Description of Coverage.

    Q. Can you cancel your trip for any reason?

    A. Only certain unforeseen circumstances would be covered on the travel insurance plan. A list of these circumstances is included in the Description of Coverage.

    Q. When does the coverage begin?

    A. The coverage for trip cancellation begins at 12:01 am the day after the plan cost is submitted. All other benefits become effective the date and time you start your trip.

    Q. How do I file a claim?

    A. Call our toll-free number 1.866.385.4839, 24 hours a day, 7 days a week. A representative will review and complete a claim form for you and explain what needs to be provided in order to pay your claim. The form will then be faxed or mailed to you for signature and to provide the appropriate documents.

This is only a brief description of the coverage(s) available.
The Policy will contain reductions, limitations, exclusions and termination provisions. Full details of coverage are contained in the Policy. If there is any conflict between the contents of this document and the Policy, the Policy will govern in all cases. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 18th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states.