My wife and I had planned a ten-day trip to Costa Rica over the New Year. After we boarded the flight there was an announcement that there was a "mechanical problem" - nothing to do with the weather. We were assured it would be fixed within "minutes," but after 2 hours there had been no update. The problem was, we had already missed the next flight, even before leaving the ground!
Of course, by that time we had missed our first night in Costa Rica and all the activities for that first day, none of which could be refunded. So Travel Guard stepped in once we got home and quickly and efficiently reimbursed us for the pre-paid and non-refundable portions of that first missed day of our trip. Thanks for that.
The Gold Plan is our most popular comprehensive package of travel insurance & assistance services for travelers.
Travel Guard is committed to providing products and services that will exceed expectations. If you are not completely satisfied, you can receive a refund of the cost, minus the service fee. Requests must be submitted to Travel Guard in writing within 15 days of the effective date of the coverage, provided it is not past the original departure date.
If my airport is closed due to a severe winter storm, and my vacation is delayed, can I be reimbursed?Yes, for a severe winter storm travel insurance can help cover the expenses incurred if your trip is delayed and can cover reasonable, additional travel expenses such as, accommodations, meals, etc., until travel becomes possible.
How can travel insurance cover my vacation investment in the event of severe winter weather?In the event of a severe winter storm that causes the cancellation or delay of travel at your point of departure, travel insurance provides coverage under the Trip Cancellation and Interruption benefit. If your trip is cancelled for a covered reason, we will refund the pre-paid, forfeited, non-refundable trip costs trip up to the limit of coverage.
How else can travel insurance help me when my flight is cancelled or delayed due to winter storms?Most insurance plans available through Travel Guard come with valuable assistance services. This means if your flight is delayed or cancelled due to severe winter weather, we will work with the airlines on your behalf to book a new flight and get you where you need to be.
If a severe winter weather warning or watch is issued that may impact my travel plans, up to what point can I still purchase travel insurance?Insurance must be purchased 24 hours prior to when the severe winter storm warning or watch is issued. Once the severe winter weather warning or watch has been forecast, Trip Cancellation and Interruption losses resulting from the winter storm are excluded from the coverage of the policy.
Severe Winter Weather Resources
Certain restrictions apply.