I was traveling by myself to Bangkok, Thailand from Johnson City, TN. Our daughter was going to have our second granddaughter there so I was going to visit her and help with our 2-year old granddaughter and help when the new baby arrived.
While I was there I accidentally fell and I had some concerns about my shoulder. So I decided to visit a doctor to have it checked out. I contacted Travel Guard to see what procedures I should follow. It was nice to have someone to contact to help guide me through the process. I was especially pleased that there was a follow-up call to check on how I was doing.
The representatives that I dealt with at Travel Guard were very helpful and professional and I would definitely recommend your services to family and friends.
The Gold Plan is our most popular comprehensive package of travel insurance & assistance services for travelers.
Travel Guard is committed to providing products and services that will exceed expectations. If you are not completely satisfied, you can receive a refund of the cost, minus the service fee. Requests must be submitted to Travel Guard in writing within 15 days of the effective date of the coverage, provided it is not past the original departure date.
If my airport is closed due to a severe winter storm, and my vacation is delayed, can I be reimbursed?Yes, for a severe winter storm travel insurance can help cover the expenses incurred if your trip is delayed and can cover reasonable, additional travel expenses such as, accommodations, meals, etc., until travel becomes possible.
How can travel insurance cover my vacation investment in the event of severe winter weather?In the event of a severe winter storm that causes the cancellation or delay of travel at your point of departure, travel insurance provides coverage under the Trip Cancellation and Interruption benefit. If your trip is cancelled for a covered reason, we will refund the pre-paid, forfeited, non-refundable trip costs trip up to the limit of coverage.
How else can travel insurance help me when my flight is cancelled or delayed due to winter storms?Most insurance plans available through Travel Guard come with valuable assistance services. This means if your flight is delayed or cancelled due to severe winter weather, we will work with the airlines on your behalf to book a new flight and get you where you need to be.
If a severe winter weather warning or watch is issued that may impact my travel plans, up to what point can I still purchase travel insurance?Insurance must be purchased 24 hours prior to when the severe winter storm warning or watch is issued. Once the severe winter weather warning or watch has been forecast, Trip Cancellation and Interruption losses resulting from the winter storm are excluded from the coverage of the policy.
Severe Winter Weather Resources
Certain restrictions apply.