• Travel Guard®

    Assistance Services


    With travel insurance through Travel Guard you'll have valuable coverage that travels with you. We're America's leading provider of travel insurance plans and assistance programs and we're here to help you 24 hours a day, 7 days a week.

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  • Did you know that each travel insurance plan comes complete with 24-hour travel assistance?

    We make sure our customers receive not only superior travel insurance coverage, but also a lifeline when away from home. So, the next time you’re delayed in the airport or have a medical emergency, we’ll not only reimburse covered expenses when you get home, we’ll find you a new flight or coordinate medical transportation while you’re on your trip! Check out the list of services our in-house travel assistance counselors have helped travelers like you with:

    Travel Medical Assistance

    • Emergency medical evacuation transportation assistance
    • Physician/hospital/dental/vision referrals
    • Repatriation of mortal remains
    • Return travel arrangements
    • Emergency prescription replacement
    • Dispatch of doctor or specialist
    • Medical evacuation quote
    • In-patient and out-patient medical case management
    • Qualified liaison for relaying medical information to family members
    • Arrangements of visitor to bedside of hospitalized insured
    • Eyeglasses and corrective lens replacement assistance
    • Medical payment arrangements
    • Medical cost containment/expense recovery and overseas investigation
    • Medical bill audits
    • Shipment of medical records
    • Medical equipment rental/replacement

    Worldwide Travel Assistance

    • Lost baggage search; stolen luggage replacement assistance
    • Lost passport/travel documents assistance
    • ATM locator
    • Emergency cash transfer assistance
    • Travel information including visa/passport requirements
    • Emergency telephone interpretation assistance
    • Urgent message relay to family, friends or business associates
    • Up-to-the-minute travel delay reports
    • Long-distance calling cards for worldwide telephoning
    • Inoculation information
    • Currency Conversion or purchase
    • Up-to-the-minute information on local medical advisories, epidemics, required immunizations and available preventive measures
    • Up-to-the-minute travel supplier strike information
    • Legal referrals/bail bond assistance
    • Worldwide public holiday information

    Personal Security Assistance - Identity Theft

    • Assist Identity theft victim by ordering and reviewing credit bureau records on their behalf
    • Investigate financial accounts where identity theft is suspected
    • Interact with law enforcement to pursue prosecution of criminals
    • Review account activity to identify any suspicious activities

    LiveTravel Emergency Assistance

    • Flight rebooking
    • Hotel rebooking
    • Rental vehicle booking
    • Emergency return travel arrangements
    • Roadside Assistance
    • Rental Vehicle Return
    • Guaranteed hotel check-in
    • Missed connections coordination

    Concierge Services

    • Restaurant referrals and reservations
    • Event Ticketing
    • Ground transportation coordination
    • Golf tee time reservations and referrals
    • Wireless device assistance
    • Latest worldwide weather and ski reports
    • Floral Services
    • Private air charter assistance
    • Cruise charter assistance
    • Latest sports scores
    • Find, wrap, and deliver one-of- a-kind gifts
    • Movie and theater information
    • Latest stock quotes
    • Special occasion reminders and gift ideas
    • Lottery results
    • Local activity recommendations
Questions?
Call us at 1.800.826.4919

Non insurance services are provided by Travel Guard. 
This plan provides insurance coverage that only applies during the covered trip.
You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 15th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.