We arrived at the airport in Venice, Italy early in the morning to start our flights back to Tucson, AZ. When we reached the airline desk the agent said that our ticket was booked out of Rome! I was flabbergasted because I made the same reservations as our traveling companions who were already checked in. Apparently I made the reservations the same day that our airline provider had a big computer glitch.
Then I remembered Travel Guard and when I called them, I reached a live person!! I was transferred to a representative who figured out what we needed to do and she was able to connect me to an airline agent who to fixed the problem. We made our original connections! I could have hugged our Travel Guard representative right through the telephone lines!! We will always travel with Travel Guard. You are an amazing company and saved us from sleeping in the Venice Airport!
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