I was supposed to be flying out of Cairo going to Frankfurt on the way back to the US from a great trip. When I got to the airport, the lobby was open and I was able to check in but the security lines were closed. I asked about when they thought I could get through security because my flight was scheduled to leave. The security guard left to talk to someone else and returned to tell me that my flight was cancelled. I had no idea what to do. I tried asking why it was cancelled and who I could talk to, but his English was limited so that got me nowhere except stranded without much information.
That's when I remembered Travel Guard. I called them and got through to a representative, let her know my situation and she handled everything. She called the airlines, found out what happened, got me on another flight at 4 a.m. and everything was settled within 20 minutes. I am so glad I got Travel Guard and am using Travel Guard again for a trip to the Philippines.
If you are looking for the total package that includes our highest level of medical coverage, plus additional benefits when purchased within 15 days of initial trip payment, then this is the package for you!
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