• U.S. Transportation Secretary advocates improved consumer rights


    Air travel experiences may become a bit more positive if the new rules proposed by United States Transportation Secretary Ray LaHood are passed by the government. LaHood recently submitted his proposal for improved consumer protection standards for airline customers.

    If his ideas are approved, air travelers would receive increased reimbursement when they are bumped off of a flight, they would have a 24-hour window to cancel reservations without any penalty and airlines would be required to provide more clarity when it comes to disclosing fees and other travel costs. Airlines would also be banned from increasing ticket prices after one has already made a purchase.

    Under LaHood's proposal, there would be a more strict requirement on the disclosure of baggage-handling fees, as well as higher compensation if luggage is lost or not delivered to the customer in a time-efficient manner.

    “Airline passengers have rights and should be able to expect fair and reasonable treatment when they fly,” U.S. Transportation Secretary Ray LaHood said in the proposal. “With this rulemaking, we’re proposing to strengthen the consumer protections enacted last month and raise the bar for airlines when it comes to treating passengers fairly.”

    See also ...  

Call us at 1.800.826.4919

Non insurance services are provided by Travel Guard. 
This plan provides insurance coverage that only applies during the covered trip.
You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 15th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.