Travel gadgets can be very expensive, which is why its critical that they work correctly. Understandably, many purchasers of the iPhone 4 were outraged when they found that holding the device in a certain way blocked the cellular signal.
Apple had been mum on the issue for weeks, but users online found that using a case rectified the problem. Consumer Reports, who originally advised buyers to steer clear of the phone because of the problem, confirmed that using Apple's official Bumper case or a similar product alleviated the signal loss. However, the website called on Apple to make the cases available for free to consumers.
That's exactly what Apple did Friday, offering users who purchase the phone before September 30th a free case. Those who already purchased the case are eligible for a refund.
"We are human and we make mistakes sometimes," Apple CEO Steve Jobs said at a presentation. "We don't know everything. But we figure it out pretty fast, and we take care of our customers."
The iPhone 4 is a fantastic travel gadget, and there are a ton of apps that can acts as personal travel guides no matter where users are. In addition, the phone boasts a number of features, like a front-facing camera, that make it easy to communicate back home. In fact, the device can even stream video live, so families can share their adventures for their friends in real time.
Combine all of that with a working signal, and the new iPhone may just be the perfect travel companion.
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