Travel Guard is proud to have one of the largest sales teams in the travel industry.
Our teams are dedicated to help you grow your insurance revenues.
Please check out our Team Bios to learn more about your dedicated sales team.
Choose a region below to meet your sales team:
NORTH WEST SALES TEAM |Alaska, Alberta, British Columbia, Idaho, Montana, Oregon, Washington, Wyoming
Suzanne has been with Travel Guard since 2005 and, having worked closely with a variety of business units across the company, offers our agent partners a range of diverse travel insurance experience. Suzanne will serve as one of your in-house managers, ready and available with all the answers you need to make travel insurance easy. Travel professionals trust Suzanne for her outstanding service and a focus on growing agency partnerships. "Travel professionals are busy people and my goal is to provide them with the necessary skills and knowledge to feel confident in offering our plans to their clients," said Suzanne. Suzanne's work experience prior to Travel Guard includes SBC Global, Inc. and Johns Hopkins University. Suzanne is located at Travel Guard's headquarters in Stevens Point, WI.
PACIFIC WEST SALES TEAM |California, Hawaii
Daena joined Travel Guard in 2006. She has assisted travelers in LiveTravel, handled concierge requests, servicing partners in the World Service Center, Specialty, Wholesale, and Elite accounts, and claims. Daena transitioned into Retail Sales in 2010. She managed a travel agency and presents her experience and knowledge to incorporate travel insurance by working together with her partners to strategize solutions to meet their needs. Daena is located at Travel Guard’s headquarters in Stevens Point, WI.
Rich joined Travel Guard in 2003. He graduated from the University of Wisconsin Eau Claire with a Bachelor of Business Administration. He looks forward to working with you and strives to make selling travel insurance as simple as possible. Rich is based at Travel Guard’s headquarters in Stevens Point, WI.
Pamela Joined Travel Guard in 2002. Her industry tenure includes national positions with American Airlines, Hyatt Resorts and Auto Europe. She received her B.A. in Communications/Marketing from California State
University Long Beach. She is a member of SKAL, SoCal and Orange County ASTA, and the Orange County, San Diego and Inland Empire Chapters of PROST. Pamela is located in southern California.
SOUTH WEST SALES TEAM |Arizona, Colorado, Nevada, Utah, Louisiana, New Mexico, Oklahoma, Texas
Lorne has been with Travel Guard since 2008. He began in the Travel Guard Licensing department before becoming a member of the Retail Sales team. Lorne enjoys spending time with his family along with many other activities. He values the travel agents he works hand-in-hand with and is dedicated to building their business by strengthening their partnership with Travel Guard. Lorne is located at Travel Guard’s headquarter office in Stevens Point, WI.
Susan joined Travel Guard in 1991, so she has had the unique opportunity of watching the tremendous growth of the company over the years. Susan is an experienced sales professional with extensive knowledge of travel insurance sales, marketing & customer service & she never waivers when it comes to helping agents & their clients. Susan is located at Travel Guard’s headquarters in Stevens Point, WI.
Tina joined Travel Guard in 1999. Prior to joining Travel Guard, Tina worked in sales management positions for National Car Rental, American Airlines, and Flying Tiger Airlines. She holds a B.S. in Business from Boston University, and she is extremely active in the travel industry. Tina is a Certified Travel Advisor and is a member of APTA, PROST, and SKAL. She also serves on the board of ASTA. As your in person manager, Tina looks forward to getting to know you and providing the right solutions to your business needs. Tina is located in Denver, CO.
MID AMERICA SALES TEAM |Arkansas, Iowa, Kansas, Manitoba, Minnesota, Mississippi, Missouri, Nebraska, North Dakota, Saskatchewan, South Dakota, Tennessee, Wisconsin
Rich has been a member of Travel Guard’s sales team since 2006. He brings with him a depth of travel insurance experience— possessing years of sales and customer service knowledge. Rich has worked in Travel Guard’s World Service Center as a customer service representative and as a manager
of training and quality assurance. Rich is located at Travel Guard’s headquarters in Stevens Point, WI.
Connie joined Travel Guard’s sales team in 2008. She enjoys finding workable solutions, creating opportunities, and developing strategies for utilizing travel insurance technologies. Prior to joining Travel Guard, Connie worked as an advertising representative at a local publication, as well as for a web-conferencing provider where she specialized in social media, marketing, and sales. She holds a degree in Marketing from St. Cloud State University. Connie is located in Minnesota.
Kelly joined Travel Guard’s sales team in 2012. Prior to her role at Travel Guard, she worked as a district manager for an all-inclusive resort. Kelly also has worked as a destination manager for a tour operator and was based out of the Caribbean for 12 years. She graduated from the University of Wisconsin-La Crosse with a degree in Psychology and a Spanish minor. Kelly is located in Wisconsin.
SOUTH EAST SALES TEAM | Alabama, Florida, Georgia, North Carolina, South Carolina
Amber brings a depth of travel insurance experience to her role on the Retail Sales team. She joined Travel Guard in 2002. Amber was promoted to the Retail Sales team in 2006 where she enjoys helping travel agents become more successful offering our travel insurance plans. Amber is located at Travel Guard’s headquarters in Stevens Point, WI.
Dave joined Travel Guard in 2006. Dave is fluent in Spanish and Portuguese and works with many of our Hispanic accounts. Prior to joining Travel Guard, Dave worked as an account executive for Kuoni Tours and also as an insurance claims representative for Sentry Insurance. Dave is located in Georgia.
Tracy joined Travel Guard in June 2013. Tracy has worked in the travel industry for over 18 years. Her career started as a travel agent, so Tracy fully understands the needs of our travel partners. Tracy has a strong desire to help people understand the importance of travel insurance and assistance services. Tracy is located in Florida.
GREAT LAKES SALES TEAM | Illinois, Indiana, Kentucky, Michigan, Ohio, Ontario
Dawn joined Travel Guard’s sales team in 2007. Prior to joining Travel Guard Dawn worked as an assistant manager for a jewelry store. Dawn holds a Bachelor of Science in Business Administration degree. She is located at Travel Guard’s headquarters in Stevens Point, WI.
Kylie started at Travel Guard in 1998. In 2008, she joined the Travel Guard Retail Sales team. Kylie enjoys keeping agents informed on opportunities available to them using Travel Guard products, services, and technologies. Her previous work experience includes working as an advertising manager for Gannet-Wisconsin Rapids Daily Tribune. She holds an Associate Degree in Business Administration and Marketing. She is located at Travel Guard’s headquarters in Stevens Point, WI.
Bethann began her career in the travel industry in 1981. She has worked for several tour operators including Funjet Vacations, Travel Charter, and Samson Tours. In 2007, Bethann joined Travel Guard as a Director of Sales for the Great Lakes team. She is a member of ASTA. Bethann is located in the Detroit area.
Sheri joined Travel Guard 2012 and has over 20 years of experience in the travel industry. Sheri has worked as a travel agent in the leisure department of a high volume call center, as a cruise specialist in both brick and mortar agencies, and as a home based agent. Sheri has a B.A. in Business Administration from the Illinois Wesleyan University. She is located in Sheridan, IL.
ATLANTIC COAST SALES TEAM | Delaware, District of Columbia, Maryland, Pennsylvania, Virginia, West Virginia, Connecticut, Maine, Massachusetts, New Hampshire, Newfoundland And Labrador, Quebec, Rhode Island, Vermont
Roy started at Travel Guard in 1990. In 2010, he joined the Travel Guard Retail Sales team. Roy moved
to the United States in 1989 from England after spending fifteen years in the travel industry there, and
he brings with him a wealth of travel experience along with solid insurance product knowledge. Roy is
located at Travel Guard’s headquarters in Stevens Point, WI.
Jim joined Travel Guard in 2005. Jim’s background includes extensive travel industry experience,
including National Sales Director for Universal Studios; Vice President/General Manager for Universal
Studios Vacations; and the Director of Leisure Sales & Marketing for US Airways. Jim has a BBA from the
University of Georgia and earned his CTC designation. Jim is located in Arlington, VA.
John joined Travel Guard in 2013. Before joining Travel Guard, he was the New England Regional Sales
Manager for Travel Industry and Partnership Sales at The Hertz Corporation. John has an MBA from the
University of Massachusetts. John is located in Merrimac, MA.
Ray joined Travel Guard in 2001. Prior to joining Travel Guard Ray was the manager of Ambassador
Travel in North Wales, PA and he later worked in sales for two different insurance companies, gaining
valuable experience in the travel insurance industry. He is active in ASTA. Ray holds a B.A. in Psychology
from Temple University. Ray is located in Doylestown, PA.
NEW YORK NEW JERSEY SALES TEAM |New York, New Jersey
Chris joined Travel Guard in 2008. He has previously worked as a team leader and patient account manager for a healthcare services company, as well as a regional marketing manager for Relevant Radio. Chris is ready to discover workable solutions for your travel insurance challenges. He is located at Travel Guard’s headquarters in Stevens Point, WI.
Mark joined Travel Guard in 2006. In addition to his sales experience, Mark has worked in a senior customer service role and has coached several high school and middle school athletic teams. Mark earned his B.S. in Business from the University of Wisconsin – Stevens Point. He is located at Travel Guard’s headquarters in Stevens Point, WI.
Dan joined Travel Guard in 2000. He has worked in the travel industry for over 35 years and is a knowledgeable, professional sales director. Previously, he worked in sales management roles for two other insurance companies. Dan is a member of ASTA and SKAL. Dan located in New York.
WEST BUSINESS DEVELOPMENT TEAM
Jerry brings over a decade of experience in the insurance, travel and travel insurance industries to help agency partners maximize their insurance sales. Before joining Travel Guard in 2005, Jerry was a successful travel agent, an experience that allows him to relate well to our industry partners. Jerry is a graduate of the University of Wisconsin-Stevens Point and is located at our headquarters in Stevens Point, WI.
Matt joined Travel Guard in 2007, working first in our World Service Center and then as an Elite Desk representative working with high-touch/high-profile clients. Matt was promoted to the Retail Sales team in 2008. He possesses a depth of travel insurance experience and he shares that knowledge with his accounts each day. Matt holds a Bachelor of Science degree in Communication/Public Relations with a minor in Business Administration. Matt is located at Travel Guard's headquarters in Stevens Point, WI.
EAST BUSINESS DEVELOPMENT TEAM
Responsible for signing new retail business in the eastern US, stretching across 4 sales territories. I provide assistance through the set up process and state licensing, and supply the tools and training for offering our product. My goal is to increase an agency's revenue from travel insurance sales while protecting their clients with the best 24/7 assistance/coverage in the industry. Once the agency is active and has achieved sales, I introduce them to their sales team and Account Development Managers for further sales support and customer service.
Tina is part of the East Business Development Management Team for Travel Guard’s retail sales division, located in Stevens Point. With over 20 years of experience in the sales and travel/tourism industry, she is a dedicated resource for partnership development, marketing assistance, product training, performance analysis and much more.
Since joining Travel Guard in 1993, Tina has been responsible for the business development of Travel Guard’s Business Travel Services and Property Management divisions. Her qualifications extend from sales and marketing to account management, utilizing her extensive experience and knowledge to cultivate relationships and new revenue streams for agencies.