• Travel Guard®

  • Hurricane Season Travel Trends

    June 2014

    Welcome to AIG Travel’s June edition of the TRAVEL GUARD® UPDATE, a monthly review designed to provide you with up-to-date information on the latest travel trends. With summer travel season quickly approaching, we’ll share some feedback from consumers polled about trends for the 2014 hurricane season and learn how travel insurance helped one couple when their trip to Costa Rica didn’t go quite as expected.

    You’re invited to share your comments and suggestions on any areas you'd like to see covered in this regular update. For more information on our travel insurance solutions and global travel assistance, please visit www.TravelGuard.com.

    In this month's issue:

    CONSUMER FEEDBACK1: HURRICANE SEASON TRAVEL TRENDS

    TRAVEL TIP: SAFETY IS A PRIORITY DURING HURRICANE SEASON

    EXCEEDING EXPECTATIONS: TRAVEL MISHAP IN COSTA RICA



    CONSUMER FEEDBACK1: HURRICANE SEASON TRAVEL TRENDS

    Every month, AIG Travel conducts an informal poll of its customers or agents on various travel-related topics. The results of this month’s poll show:

    No Fear: Of those polled, 92% are either planning a trip during the current hurricane season or have traveled during this timeframe (June 1 – November 30) in the past.

    In the Hurricane Belt: Of the many destinations prone to hurricanes, travelers polled were most likely to head to the Caribbean directly (29%) or on a cruise (26%), followed by destinations along the Eastern Seaboard (24%). They were much less likely to plan travel to Mexico (10%) or the Gulf Coast (8%).

    Perks of Off-Season Travel: Instead of waiting for hurricane season to conclude, travelers polled responded that they choose to plan trips in this time frame because it’s a convenient travel period due to summer break and vacation time (37%), to take advantage of less expensive hotels and airfare in certain destinations (14%), because the destination will be less crowded (9%), so they can explore activities at coastal and beach destinations (6%) or simply to be immersed in new scenery (4%). A large percentage (31%) responded that they have other specific reasons for traveling during this time of year including celebrations like family reunions, weddings, honeymoons, birthdays and more.

    Concerns in Paradise: Those traveling during hurricane season are taking potential issues into consideration before booking their trips. Top concerns reported include possible flight delays or cancellations (32%), mandatory evacuation from accommodations due to dangerous weather conditions (30%), the need to re-route a cruise ship to a different destination (15%), damage to the hotel or resort due to dangerous weather prior to their departure (5%) and popular attractions being closed due to poor weather (4%).

    Traveling Together: With much of hurricane season falling during the summer months when school is out, it’s no surprise the majority of those polled (55%) planned to travel with family during the hurricane season, followed by just their significant other (20%) and friends (14%). Just 7% of those polled were planning solo travel.

    Planning for the What-Ifs: Of those polled, 82% have purchased or are planning to purchase travel insurance for their hurricane season travel this year.

    TRAVEL TIP: SAFETY IS A PRIORITY DURING HURRICANE SEASON

    When it comes to planning a trip during hurricane season, travelers should be prepared in case adverse weather causes unforeseen delays, cancellations or other complications. Whether you miss a connection because of flight cancellations, are unable to catch your flight because of airport closures or if the resort where you plan to stay is damaged due to a storm and can not accommodate you, travel insurance may help recover losses and provide valuable assistance services. Plans may also include emergency medical coverage, cancel for any reason coverage, 24/7 emergency travel and health assistance services and more. Your travel insurance provider can even assist with coordinating alternate travel arrangements if needed.

    For the complete line of Travel Guard insurance solutions and assistance services offered by AIG Travel, visit www.TravelGuard.com.

    EXCEEDING EXPECTATIONS: TRAVEL MISHAP IN COSTA RICA

    Dennis M. and his wife are avid photographers who planned a ten-day photo tour of Costa Rica that was jam packed with activities. Though the couple was worried that adverse weather could prevent their departing flight from leaving on time, their airline assured Dennis that no weather related delays were expected.

    The couple arrived at the airport well before the flight, but, upon boarding, the captain announced there was a mechanical problem that would be fixed within minutes. After nearly two hours of waiting on the runway, Dennis and his wife were asked to deplane because they had already missed their connecting flight. This meant they were also going to miss their first night of vacation, along with several non-refundable activities.

    Luckily, Dennis and his wife had purchased a Travel Guard insurance policy.

    “Travel Guard stepped in once we got home and quickly and efficiently reimbursed us for the pre-paid and non-refundable portions of that first missed day of our trip,” said Dennis. “Thanks for that”
     

    1 Based on a Travel Guard to a random sample of customers in May 2014.



  • About AIG Travel and Travel Guard®

    AIG Travel, Inc., a member of American International Group, Inc., is a worldwide leader in travel insurance solutions and assistance. Travel Guard® is the marketing name for its portfolio of travel insurance solutions and travel-related services, including assistance and security services, marketed to both leisure and business travelers around the globe. Services are provided through a network of wholly owned service centers located in Asia, Europe and the Americas. For additional information, please visit our websites at www.travelguardworldwide.com and www.travelguard.com.

    Products or services may not be available in all countries or states, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. In the United States, Travel Guard insurance products are offered through licensed insurance producers, including Travel Guard Group, Inc., and underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company with its principal place of business at 175 Water Street, New York, NY 10038, that is currently authorized to transact business in all states and the District of Columbia. NAIC No.19445.

  • About AIG
    AIG is a leading international insurance organization serving customers in more than 130 countries. AIG companies serve commercial, institutional, and individual customers through one of the most extensive worldwide property-casualty networks of any insurer. In addition, AIG companies are leading providers of life insurance and retirement services in the United States. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Additional information about AIG can be found at www.aig.com | YouTube: www.youtube.com/aig |Twitter: @AIG_LatestNews| LinkedIn: http://www.linkedin.com/company/aig

    AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at www.aig.com. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. Certain property-casualty coverages may be provided by a surplus lines insurer. Surplus lines insurers do not generally participate in state guaranty funds, and insureds are therefore not protected by such funds.

  • If you'd like more information about Travel Guard news, contact:

    Lori Whitt
    1.715.295.9171
    Lori.Whitt@travelguard.com 






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Non insurance services are provided by Travel Guard. 
This plan provides insurance coverage that only applies during the covered trip.
You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 15th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.