Travelers’ Tales:
True Stories of Trouble From the Open Road

When planning a trip, whether business or pleasure, most travelers do not think of the mishaps that can occur on the road. Furthest from their minds is the thought that the unexpected can happen – domestically and abroad. Fortunately, when the worst does happen, travelers who carry travel insurance coverage often find it worthwhile.

A Caribbean Calamity
For Carolyn of Forest City, Iowa, her 10-day Caribbean cruise came to an early end when her friend and travel companion, Wanda, was hospitalized with pneumonia in Mexico during a stop in Cozumel.

Luckily, Carolyn and Wanda purchased the Protect Assist plan through Travel Guard prior to their trip and were able to speak with an assistance coordinator directly over the phone. Not only was Carolyn surprised to find that she would be covered under trip interruption, allowing her to stay behind with Wanda, but a representative from Travel Guard Assist* was able to speak with the Mexican doctors to make sure Wanda received proper medical care.

Travel Guard Assist's bilingual assistance coordinators relayed information to Carolyn and Wanda’s family back home regarding Wanda's medical condition. Once Wanda was well and fit to travel, assistance coordinators arranged an evacuation for Wanda and flight arrangements for Carolyn to return home.

Carolyn and Wanda weren't able to finish their Caribbean cruise, but the Protect Assist travel insurance plan through Travel Guard helped them in so many ways during a difficult emergency in a foreign country. Plus, Carolyn and Wanda were reimbursed nearly $8,000.**



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Travel Guard is one of the nation's leading providers of travel insurance and assistance plans. Comprehensive travel insurance plans through Travel Guard are distributed by more than 12,000 travel companies through virtually every distribution channel in the travel industry.
This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, New York, NY 10038. Is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Assistance services provided by Travel Guard Assist.

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