Privacy Policy

To ensure that every transaction is protected, we treat your credit card and personal information with the utmost confidentiality and safety.

By making your purchase on our secure server, you are protected by Secure Socket Layer (SSL) technology, utilized by most popular browsers, including Netscape and Microsoft Explorer. This technology allows us to use advanced encryption tools to protect all important customer information (including your credit card number, name, address, etc.) transmitted between your computer and our server. In the unlikely event of a breach in security, there is no risk to you. In the unlikely event of a breach in security, Travel Guard will reimburse you the first $50 of any fraudulent charges.Since our first website in 1996 we have not had one confirmed case of credit card fraud (Click here for more information on the Travel Guard Warranty and Security).

Click here for the notice describing how medical information about you may be used and disclosed, and how you can access this information.

In 2005, Travel Guard entered a relationship with DoubleClick. Click here for more information.

Non-personal information is collected to track the total number of guests visiting this site, pages that they visited and time spent on those pages. This information is used in its aggregate form to help us improve our site. This information is used exclusively for our internal purposes.

Personal information that can identify a visitor, such as name, address or policy information, is collected only when voluntarily offered and solely for purposes of transacting an insurance purchase.

When you make a purchase online with us, we will use your personal and credit card information to process your Travel Guard purchase. We will not share your personal information, except as otherwise required or permitted by law.

Travel Guard may use the information submitted to respond to your inquiry. Also, your inquiry might appropriately be answered by a particular Travel Guard Group, Inc. affiliated ("Travel Guard") company, and it may be forwarded to that company. That Travel Guard company will use the information to respond to your inquiry. Neither Travel Guard nor any Travel Guard Group, Inc. affiliated company will use the information submitted to Travel Guard for marketing purposes, nor share it with any third party for marketing purposes, unless you consent to this use.

If you send Travel Guard an e-mail request, we may respond to your request with an e-mail asking for further clarification of your needs, or requesting additional information so that we can best serve you. In addition, a confirmation of your order will be sent to the e-mail address that you provide in our enrollment section.

Travel Guard (and in the event information has been forwarded to an Travel Guard Group, Inc affiliated company, such Travel Guard Group, Inc. affiliated company) may store the information you submit for such period of time as may be necessary.

Statistical information derived from the information submitted may be shared with third parties, however, such statistical information is not associated with any individual in a personally identifiable manner.

This Website uses cookies to allow you to select a preferred location view and default home page view, and to let you access recently visited links (such as products, services, and individual pages) more easily. These cookies also permit Travel Guard to store your recently visited pages so we can display information to you more effectively.

If you disable cookies on your browser, the site will not remember certain functional preferences. You will not be able to access a preferred location view, a customized default home page view, or your recently visited links.

We may share cookie information with Travel Guard Group, Inc. affiliated companies and third party business partners and service providers so that we can continue improving this site and the services available to you. We collect and share this information only in aggregated, non-personally identifiable format. For example, we may tell the Travel Guard Group, Inc. affiliated companies how many users viewed a particular product page during a given month.

We may also use a service that collects data remotely by using web beacons or tags embedded in our site's content. The data we collect includes which operating system and browser you use, how you navigate to and through our site, and how long you stay on our web pages. This information is anonymous and does not include your name, e-mail address, or any other contact information. We share this information with other Travel Guard Group, Inc. affiliated companies and with our third party vendor, WebSideStory. WebSideStory gives us reports of this aggregated, anonymous data. We use this data to improve our site by responding to our users' interests and providing more relevant and useful information. To learn more about WebSideStory's privacy standards and use of web beacons, please visit: http://www.websidestory.com/privacy/privacy-policy.html.

Individuals outside the United States who submit personally identifiable information via this website acknowledge and agree that the information submitted may be forwarded to the United States or another jurisdiction for processing or in order to respond to inquiries sent by email.

Please note that when you link to any other website from this website, the operator of such other website (whether Travel Guard, a Travel Guard Group, Inc. affiliated company or a third party) may collect information about you, including through cookies or other technologies. In addition, your Internet or other service provider(s) may collect information about or submitted by you while you use the website, or any other website. You acknowledge that information collection or privacy practices of any other party, including Travel Guard Group, Inc. affiliated companies, are not monitored or controlled by Travel Guard and Travel Guard is not responsible for such websites. Links on the website to other websites are provided only as a convenience, and the inclusion of such links does not imply endorsement of the linked site. You should review the privacy policies of any other website that you visit to understand how your information is collected and used.

Notwithstanding the information policies stated above, the right to store and disclose to third parties any information under the following circumstances is reserved: when the law permits it (such as, for example, to comply with laws or to respond to governmental authorities); to legal advisors; and to protect the rights, property, safety or security of Travel Guard, Travel Guard Group, Inc. affiliated companies, website visitors or the public.

This Privacy Statement applies solely to online information collection and use practices in connection with this website; it does not apply to any practices conducted offline or in connection with other websites owned or operated by Travel Guard or any Travel Guard Group, Inc. affiliated company.

These policies are subject to change and any changes will be posted on this page. You should periodically check for revisions. Travel Guard reserves the right to make changes to this Privacy Statement from time to time, which will be provided to you by posting the revised draft of the Statement on this website. You will be able to determine when this Statement was last revised by checking the Last Revised legend at the top of the Statement.

All material contained on this website (including all code) is protected by U.S. copyright laws. Except as otherwise expressly provided herein, you may not copy, reproduce, publish, license, modify, create derivative works from, transfer or sell any material contained on the website without the prior written consent of Travel Guard. All rights are reserved.

©Travel Guard Group, Inc., 2001
Edition: 9/22/08