- Emergency medical evacuation transportation assistance
- Physician / hospital / dental / vision referrals
- Repatriation of mortal remains
- Return travel arrangements
- Emergency prescription replacement
- Dispatch of doctor or specialist
- Medical evacuation quote
- In-patient and out-patient medical case management
- Qualified liaison for relaying medical information to family members
- Arrangements of visitor to bedside of hospitalized insured
- Eyeglasses and corrective lens replacement assistance
- Medical payment arrangements
- Medical cost containment/expense recovery and overseas investigation
- Medical bill audits
- Shipment of medical records
- Medical equipment rental/replacement
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SECURITY:
- Emergency & security evacuations
- Deployment of consultants to extract client to safety
- Security and safety advisories, global risk analysis and consultation specialist
- Immediate security support
- SMS alert messaging
- Confidential storage of personal and medical profile for use in emergency situations
- On-line security web information
- Review and resolve victim’s issues
- Collaborate with law enforcement to ensure apprehension and prosecution of victim assailants
IDENTITY THEFT:
- Assist with ordering/reviewing credit bureau reports
- Assist with investigation of financial accounts
- Assist in coordinating communication with creditors
- Assist in identifying proper law enforcement
- Assist victim in reviewing account activity
- Obtain additional resources as needed
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- Lost baggage search; stolen luggage replacement assistance
- Lost passport/travel documents assistance
- ATM locator
- Emergency cash transfer assistance
- Travel information including visa/passport requirements
- Emergency telephone interpretation assistance
- Urgent message relay to family, friends or business associates
- Up-to-the-minute travel delay reports
- Long-distance calling cards for worldwide telephoning
- Inoculation information
- Currency conversion or purchase
- Up-to-the-minute information on local medical advisories, epidemics, required immunizations and available preventive measures
- Up-to-the-minute travel supplier strike information
- Legal referrals/bail bond assistance
- Worldwide public holiday information
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- Restaurant referrals and reservations
- Event ticketing
- Ground transportation coordination
- Golf tee time reservations and referrals
- Wireless device assistance
- Latest worldwide weather and ski reports
- Floral services
- Private air charter assistance
- Cruise charter assistance
- Latest sports scores
- Find, wrap, and deliver one of-a-kind gifts
- Movie and theater information
- Latest stock quotes
- Special occasion reminders and gift ideas
- Lottery results
- Local activity recommendations
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