Travel Insurance: Home Why Buy? FAQ Brief Description of Coverage Claim Status

Why Travel Guard?


Not all travel insurance companies are the same!
When purchasing travel insurance, it's important you look closely at the coverages and services you'll receive. Here is a quick summary of what makes Travel Guard different from the competition:

Exceptional customer service - We take great pride in providing the high levels of service for which we've built our reputation. When you choose Travel Guard, you can expect:
  • All phone calls answered within 30 seconds.
  • Assistance 24 hours a day, 7 days a week, 365 days a year.
  • A zero defect tolerance for customer satisfaction.
Fast, fair claims service - You won't find a faster, more accurate claims process than you will with Travel Guard. Our claims process standards include:
  • All Claims reviewed by an experienced analyst within 24 hours.
  • Claims payment is finalized within 24 hours of receipt of final documentation.
  • 100% correct payments and calculations on all claims.
  • The "Fairness Principle" - all denied claims are sent to a mediator for review and the mediator's decision is honored.


Have a question?
Call us at 1.866.385.4839 and ask!
We handle insurance and coverage questions all the time, and that is what we are here for.