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    Why Travel Guard?

    Not all travel insurance companies are the same!

    When purchasing travel insurance, it's important to look closely at the coverages and services you'll receive. Here is a quick summary of what helps make Travel Guard different from the competition:


    Exceptional customer service - We take great pride in providing the high levels of service for which we've built our reputation. When you choose Travel Guard, you can expect:

    • Phone calls answered within 30 seconds
    • Assistance 24 hours a day, 7 days a week, 365 days a year
    • A zero defect tolerance for customer satisfaction
    • Customer-focused approach to service



    Fast, fair claims service - You won't find a faster, more accurate claims process than you will with Travel Guard. Our claims process standards include:

    • Claims reviewed by an experienced analyst within 24 hours
    • Claims payment is authorized within 24 hours of receipt of final documentation
    • 100% correct calculations and payments on all claims
    • The "Fairness Principle" - all denied claims are sent to an internal mediator for review and the mediator's decision is honored
    • 98% of claims are filed with a single phone call.
Non insurance services are provided by Travel Guard. 
 
This plan provides insurance coverage that only applies during the covered trip.
You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 18th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.