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  • Claims
  • A Customer's Story:

    Costa Rica Catastrophe

    My wife and I had planned a ten-day trip to Costa Rica over the New Year. After we boarded the flight there was an announcement that there was a "mechanical problem" - nothing to do with the weather. We were assured it would be fixed within "minutes," but after 2 hours there had been no update. The problem was, we had already missed the next flight, even before leaving the ground!

    Of course, by that time we had missed our first night in Costa Rica and all the activities for that first day, none of which could be refunded. So Travel Guard stepped in once we got home and quickly and efficiently reimbursed us for the pre-paid and non-refundable portions of that first missed day of our trip. Thanks for that.

    -Dennis
  • Claims

    Travel Guard's claims representatives offer world class care and are committed to delivering superior service to you, our valued customer. Click below to view specific claims information and procedures.

     

    World Wide Health Plan Claims Information 

    • If you purchased your World Wide Health policy prior to February 12 2010, please contact HCC medical at Phone: 800.605.2282 or 317.262.2132
    • If you purchased your Worldwide Health policy on February 12 2010 or after, please contact our claims department at 1.800.826.1300 Monday – Friday 7 a.m. - 7 p.m. CST

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Travel Guard travel insurance plans include travel insurance & assistance that travels with you.

Coverages may include: Trip cancellation due to terrorism & other named unforeseen events, trip delay, lost baggage, medical emergency, & others. Purchase online for immediate coverage.

Certain coverages are subject to purchase requirements.
See each coverage for details.