• Big Five

    Brief Description of Coverage


    Complimentary Travel Insurance Plan

    Complimentary Travel Insurance Plan

    For questions regarding coverage, services or to file a claim please call 1.877.275.3094.

    We offer travel insurance coverage and assistance through Travel Guard, one of the world's largest providers of travel insurance and assistance service plans.

    We understand that your trip can take a year to save for, but only a second to ruin. While you can't do anything to prevent an unexpected storm from closing the airport, Big Five Tours and Expeditions can do something to help cover your travel investment. The Complimentary Travel Insurance Plan is purchased by Big Five Tours & Expeditions for every trip that is booked to do just that. For a complete Description of Coverage, please click here.

    • Trip Cost up to $1,000 Trip Interruption
      Reimburses nonrefundable, unused payments or deposits if you must interrupt your trip due to an illness, injury, or death of you, a family member, traveling companion or business partner or other covered reasons.
    • $500 Trip Delay
      Reimburses up to $100 per day for reasonable additional expenses until travel becomes possible if your trip is delayed for more than 12 hours.
    • $500 Missed Connection
      Reimburses you if Inclement Weather or Common Carrier causes cancellation or a delay of regularly scheduled airline flights for three or more hours to your point of departure.
    • $250 Baggage & Personal Effects Loss
      Reimburses you if your luggage is lost, damaged, or stolen while on your trip.

    Assistance Services
    • Travel Medical Assistance*
      A menu of services available for emergency medical requests, including prescription replacement, physician referrals, medical evacuations, and more.
    • Worldwide Travel Assistance*
      Assistance with any travel emergency or request for general travel information, including lost, stolen or delayed baggage; replacing lost passport or travel documents; emergency cash transfers; pre-trip travel advice; inoculation information; and more.
    • LiveTravel® Emergency Services*
      Dedicated LiveTravel® counselors available to help with any travel request, including flight or hotel rebookings, rental car reservations, roadside assistance, and more.
    • Concierge Service*
      Whatever you need, whenever, or wherever you need it, you can call on your own personal assistant to help. Services include tee time reservations, restaurant referrals and reservations, wireless device assistance, sporting or theater tickets, and more. If you need it, we'll find it for you.

    To enroll in the Travel Protection Plan, pay the plan cost at any time up until your final trip payment. For a complete Description of Coverage please click here.

    * Non-insurance services are provided by Travel Guard.

    Supplemental Travel Insurance Plan

    Supplemental Travel Insurance Plan

    For questions regarding coverage, services or to file a claim please call 1.877.275.3094.

    We offer travel insurance coverage and assistance through Travel Guard, one of the world's largest providers of travel insurance and assistance service plans.

    We understand that your trip can take a year to save for, but only a second to ruin. While you can't do anything to prevent an unexpected storm from closing the airport, you can do something to help cover your travel investment. The Supplemental Travel Insurance Plan may be purchased to do just that. For a complete Description of Coverage, please click here.

    • Trip Cost Trip Cancellation & Interruption
      Reimburses nonrefundable, unused payments or deposits if you must cancel or interrupt your trip due to an illness, injury, or death of you, a family member, traveling companion or business partner or other covered reasons.
    • $750 Baggage & Personal Effects Loss
      Reimburses you if your luggage is lost, damaged, or stolen while on your trip.
    • $200 Baggage Delay
      Reimburses up to $100 per day to you for the purchase of necessary personal effects if your bags are delayed for more than 24 hours.
    • $25,000 Medical Expense
      Pays for medical expenses incurred while on a trip
    • $100,000 Emergency Evacuation & Repatriation of Remains
      Covers evacuation expenses as directed by a physician to the nearest adequate medical facility or home in the event of death or if medically required.
    • $25,000 Accidental Death & Dismemberment
      Pays for loss of life and limb if it occurs within 180 days of an accident during your trip.
    • Optional Cancel for Any Reason Coverage
      Provides reimbursement of 70% of non-refundable expenses if you decide to cancel for any reason up to 48 hours prior to Departure. (Only available on the Supplemental Travel Insurance Plan. Must be purchased within 15 days of initial trip payment.)

    To enroll in the Supplemental Travel Insurance Plan, pay the plan cost at any time up until your final trip payment. For a complete Description of Coverage please click here.

Non insurance services are provided by Travel Guard. 
 
This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker. Coverage is offered by Travel Guard Group, Inc (Travel Guard). California lic. no.0B93606, 3300 Business Park Drive, Stevens Point, WI 54482, www.travelguard.com. CA DOI toll free number: 800-927-HELP. This is only a brief description of the coverage(s) available. The Policy will contain reductions, limitations, exclusions and termination provisions. Insurance underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania insurance company, with its principal place of business at 175 Water Street, 18th Floor, New York, NY 10038. It is currently authorized to transact business in all states and the District of Columbia. NAIC No. 19445. Coverage may not be available in all states. Your travel retailer may not be licensed to sell insurance, and cannot answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. The purchase of travel insurance is not required in order to purchase any other product or service from the Travel Retailer.