Q. Why should I purchase travel insurance for my ski pass?
A. You've saved, you've waited, and now you're all set to travel. Preparing for your trip includes covering yourself for unfortunate occurrences that can interfere with even your best-laid plans. By purchasing a travel insurance plan, you can insure yourself for trip cancellation/interruption due to covered reasons, as well as gain access to a wide range of traveler's assistance services.
Q. What does this plan cover due to Trip Cancellation?
A. Season Pass Cancellation & Interruption
Covers the cost of your season pass if you are no longer able to use the pass for reasons such as sickness or injury to you, or a family member; your primary residence or destination being made uninhabitable, you are being subpoenaed, required to serve on jury duty, or quarantined; you are an employer-initiated job transfer; an insured has a pregnancy or childbirth after the effective date of coverage; an insured has an employer termination or layoff, provided the employee was with the same employer for at least 1 year. Please consult the Description of Coverage for complete details.
Q. I know that I have a pre-existing medical condition; will the plan cover me?
A. Even if you have a medical condition, you should still consider enrolling in this insurance plan because you can receive a waiver of Pre-Existing Condition exclusion by purchasing the insurance and paying for it within 14 days of your initial deposit. As long as you are medically able to travel at time of purchase, having the Pre-Existing Condition exclusion waiver is the easiest way to alleviate doubt as to coverage for chronic medical conditions. Coverage is excluded in the plan due to some conditions such as anxiety related mental or nervous disorders for which the waiver is not applicable. Please see the Exclusions section of the Description of Coverage to view these conditions. This waiver applies to the primary insured and family members. Please consult the Description of Coverage for complete details.
Q. One of the reasons listed under trip cancellation is “Sickness, Injury or death of an Insured, or Family Member”. What is the definition of a Family Member?
A. The family member definition means the Insured’s spouse, Domestic Partner, Child, daughter-in-law, son-in-law, brother, sister, mother, father, grandparents, grandchild, step-child, step-brother, stepsister, stepparents, parents-in-law, brother-in-law, sister-in-law, aunt, uncle, niece, nephew, legal guardian, foster child, ward, or legal ward. Please consult the Description of Coverage for complete details.
Q. Given the current economy, what if I lose my employment?
A. The Ski Pass Insurance includes trip cancellation/interruption coverage due to involuntary termination or layoff which occurs more than 14 days after an Insured’s effective date of coverage. Only one year of employment with the same employer is required. If you lose a job through no fault of your own and you need to cancel or interrupt their trip, this plan can provide reimbursement of non-refundable pre-paid travel expenses. Please consult the Description of Coverage for complete details.
Q. Is there help while I'm traveling?
A. An added value offered in this insurance plan is the 24-Hour Emergency Assistance Services. Travel Guard is a leader in this field. With Travel Guard, you have access to the services of a highly trained, multi-lingual staff around the clock to assist you with emergencies such as: cash transfers, lost documents, baggage tracking medical or legal monitoring, physician referrals, flight rebooking, and roadside assistance. They are also equipped to respond in many unexpected circumstances. If an emergency should arise during your trip, call Travel Guard immediately and give the details of your problem or emergency.
Q. Where can I call for more information?
A. You may call Travel Guard at 1.877.828.6720, with any questions regarding the ski pass insurance. Available 24/7, our service representatives will be happy to assist you.
Q. When is the latest the insurance can be purchased?
A. The coverage can be purchased up the start of the ski season or 30-day after you purchase your ski pass, whichever comes later.
Q. How do I file a claim?
A. In the event of a claim, please notify your booking agent immediately. Then call Travel Guard at 1.877.828.6720 and refer to product #009005 P1 to start your claim.
To view the complete description of coverage, click here.
For questions on the insurance please call Travel Guard at 877-828-6720, to include the insurance with your reservation please contact Aspen Skiing Company at 970-923-1227.