Why Buy Travel Insurance?
Why AIG Travel Guard?
Frequently Asked Questions
Brief Description of Coverage
Insurance Details
 
Claim Status
 



 
Why Travel Guard?
Not all travel insurance companies are the same!

When purchasing travel insurance, it's important you look closely at the coverages and services you'll receive. Here is a quick summary of what makes Travel Guard different than the competition:

Exceptional customer service - We take great pride in providing the high levels of service for which we've built our reputation. When you choose Travel Guard, you can expect:

  • Policies to be issued within 24 hours of the application being received
  • All phone calls answered within 30 seconds
  • Assistance 24 hours a day, 7 days a week, 365 days a year
  • A zero defect tolerance for customer satisfaction


Fast, fair claims service - You won't find a faster, more accurate claims process than you will with Travel Guard. Our claims process standards include:

  • All Claims reviewed by an experienced analyst within 24 hours
  • Claims payment is finalized within 24 hours of receipt of final documentation
  • 100% correct payments and calculations on all claims
  • The "Fairness Principle" - all denied claims are sent to a mediator for review and the mediator's decision is honored
 
 
 
For additional information or to book
please contact your local travel agent or:
  AMAWATERWAYS
21625 Prairie Street
Chatsworth, California 91311-5833
  Toll Free: (800) 626 - 0126
Phone: (818) 428-6198
Fax: (818) 772 - 7335
CST #2065452-40 Registration as a seller of travel does not constitute approval by the State of California.
This is a brief description of the insurance benefits and travel services provided. Insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania Insurance Company (NAIC #19445) and a subsidiary of American International Group, Inc., with its principal place of business at 70 Pine Street, New York, NY 10270, currently authorized to transact business in all states and the District of Columbia. The Policy will contain reductions, limitations, exclusions and termination provisions. All coverages may not be available in all states. For costs and complete details (fill in contact information).