We take your decision to purchase our products very seriously. That is why if you're not happy, we're not happy. By purchasing our products online we make two promises to you.
1. The Travel Guard Warranty
If you are not completely satisfied with the product that we have provided you, you can receive a full refund (less your service fee). Requests must be submitted to Travel Guard in writing within three days of the receipt of your policy, provided it is not past your original departure date. To request a refund click here.
2. Credit Card Safety and Security
To ensure that every transaction is protected, we treat your credit card and personal information with the utmost confidentiality and safety.
TravelGuard.com is proud to work with Verisign to provide secure processing of all important customer data, including your credit card number. In the unlikely event of a breach in security, Travel Guard will reimburse you the first $50 of any fraudulent charges. Also, to further aid you, we'll do our best to work with your credit card company to resolve all problems associated with your account. Since we launched our first web site in 1996 we have not had one confirmed case of credit card fraud.
Your purchases are safe with us.