After a medical emergency in Hawaii, Travel Guard called me in the hospital to see that everything was ok and followed up with me once I was released. It was reassuring to know that they were there right from the beginning and that there was communication between the hospital and them. I am a very healthy young woman and live an active lifestyle complete with daily exercise, good food and meditation; but, even then, you never know what is going to happen. It is important to insure yourself. Travel Guard provided me with very personalized service; versus some of the companies I have purchased a plan with in the past.